1. Information We Collect

We collect information to provide seamless ordering experiences, swift Canadian shipping, and personalized snack recommendations. The categories of information collected include:

• Contact & Shipping Details: Full name, Canadian delivery address, billing address, phone number, and email address provided during checkout.
• Payment Information: Transaction identifiers and payment processing status handled via PCI-DSS compliant payment gateways. We do not store full credit card credentials on our servers.
• Device & Usage Data: IP address, browser type, operating system, pages visited, time spent on pretzel collections, and referring URLs collected via standard cookies.
• Customer Inquiries: Communications sent to our support desk regarding flavors, dietary notes, delivery schedules, and order status.

2. How We Use Your Data

Get Munches processes your data on lawful grounds to deliver artisan snacks across Canada. Specifically, your data allows us to:

• Process, package, and dispatch your pretzel snack orders efficiently.
• Calculate real-time regional Canadian postal rates (Canada Post, DHL, FedEx).
• Send transactional notifications, tracking updates, and electronic receipts.
• Maintain shopping cart persistence across browsing sessions on our website.
• Enhance website performance, prevent fraudulent transactions, and uphold digital security.
• Distribute opt-in seasonal newsletters and fresh batch release notifications.

3. Information Sharing and Disclosure

We never sell, rent, or trade your personal information to third parties. We share data only with verified service partners essential for our bakery storefront operations:

• Logistics Providers: Delivery partners receiving recipient names and shipping coordinates to fulfill deliveries across Canadian provinces.
• Payment Gateways: Secure, encrypted financial providers authorized to authenticate payments.
• Regulatory Authorities: Disclosures made exclusively where mandatory under Canadian federal and provincial legislation.

4. Cookie Policy and Web Analytics

Our store employs session cookies and lightweight analytics cookies to preserve your cart contents, track item selections, and assess traffic flows. You can configure your browser settings to decline cookies; however, essential features such as the shopping bag and checkout drawer require cookies to operate properly.

5. Data Protection and Storage

We maintain strict administrative, technical, and physical safeguards designed to prevent unauthorized access, destruction, disclosure, or modification of customer records. All data transfer is secured using TLS/SSL encryption protocol.

6. Your Privacy Rights

In accordance with Canadian privacy standards (including PIPEDA), you hold the right to:

• Access the personal data we hold associated with your past orders.
• Request prompt correction of outdated or inaccurate delivery and contact details.
• Request deletion of your profile and history where legal retention permits.
• Unsubscribe from promotional emails at any point using the included one-click footer link.